Effective Date: May 24, 2018
At HiKea Fastener Trade Co., Ltd | UNSFasteners.com (“we”, “our”, “us”), we are committed to protecting the privacy and security of the personal information of our customers, suppliers, and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, services, or otherwise interact with us.
Please read this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it.
1. Information We Collect
We collect various types of information from you depending on how you interact with our website and services. This may include:
1.1. Personal Identification Information
We may collect the following personal information directly from you when you fill out a contact form, request a quote, or subscribe to our newsletter:
- Name
- Email address
- Phone number
- Company name
- Mailing address
1.2. Technical Data
When you visit our website, we may automatically collect technical data about your equipment, browsing actions, and patterns. This data helps us improve the website and includes:
- IP address
- Browser type and version
- Operating system
- Device type
- Time zone setting
- Referring website or search engine
- Pages you viewed and time spent on our website
1.3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (such as web beacons and pixels) to collect information about your interaction with our website. Cookies help us understand your preferences and improve your user experience. For more detailed information on how we use cookies, please refer to our Cookie Policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1. To Provide and Improve Our Services
- To process your inquiries, quotes, and orders.
- To provide customer service and respond to your requests.
- To improve our website’s functionality and user experience.
- To ensure the security of our website and services.
2.2. Marketing and Communications
- To send you promotional materials and updates about our products and services, if you have opted in to receive such communications.
- To contact you via email or phone regarding your inquiries or orders.
2.3. Legal and Regulatory Requirements
- To comply with applicable laws, regulations, and industry standards.
- To respond to legal requests or enforce our legal rights.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties under the following circumstances:
3.1. Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as:
- Website hosting and maintenance
- Payment processing
- Customer relationship management (CRM) systems
- Marketing and email services
- Data analytics and performance tracking
These service providers are bound by confidentiality agreements and are only authorized to use your information as necessary to provide services to us.
3.2. Legal Compliance
We may disclose your personal information to legal authorities, regulators, or other third parties if required to do so by law or if we believe such action is necessary to comply with legal obligations or protect our rights, property, or safety.
3.3. Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or transfer of assets.
4. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements.
When your information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.
5. Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. These measures include:
- Encryption of sensitive data during transmission.
- Secure server environments with firewalls and intrusion detection systems.
- Regular monitoring of our systems for vulnerabilities.
- Access controls to limit access to personal data to only those employees or partners who need it to perform their duties.
While we strive to protect your data, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, but we work to ensure your data is protected to the best of our ability.
6. Your Rights
Depending on your location and applicable law, you may have the following rights regarding your personal data:
6.1. Right to Access
You have the right to request access to the personal information we hold about you and to receive a copy of your data.
6.2. Right to Rectification
You have the right to request correction of any inaccurate or incomplete personal information we hold about you.
6.3. Right to Erasure (“Right to Be Forgotten”)
You may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent (where applicable).
6.4. Right to Restriction of Processing
You have the right to request that we restrict the processing of your personal data if you believe the data is inaccurate, the processing is unlawful, or you have objected to the processing.
6.5. Right to Data Portability
You have the right to request the transfer of your personal data to another service provider, where technically feasible.
6.6. Right to Object
You may object to the processing of your personal data for marketing purposes, or on grounds relating to your specific situation.
6.7. Right to Withdraw Consent
Where we rely on your consent to process your personal data, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.
7. International Data Transfers
As a global company, HiKea Fastener may transfer your personal data to countries outside the European Economic Area (EEA) or your home country. When we transfer data internationally, we ensure that appropriate safeguards are in place, such as:
- Using contracts approved by the European Commission that give personal data the same protection it has in Europe.
- Transferring data to companies that have certified their compliance with privacy frameworks such as the EU-U.S. Data Privacy Framework.
8. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make changes, we will post the updated policy on this page and update the “Effective Date” at the top of the policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
- Email: [email protected]
- Phone: +86 183 5839 9319
- Mailing Address: Room 812,Building 1,Ruili Animation Life Plaza Jiaxing,Zhejiang China